Trouble Ticket

Emergency Response

Disaster Recovery:
Natural or human-caused, disasters happen. Can your business afford to be at a standstill when your computer systems go down? With AIS®, you can have a certified computer professional on-site, within an hour... guaranteed.

To protect against outages, We can design a comprehensive disaster recovery plan to protect your assets, your reputation… even your existence. You'll be able to mitigate disaster risks to your computer systems, assure the recovery and availability of your mission-critical systems, and preserve valuable information assets with minimal interruption to customer service.

Careful planning, preparation and testing are essential to successfully respond to and recover from a disaster. AIS® identifies your risks — along with their business impact — then develops tests and implements a plan for responding at the level your business requires should the unthinkable happen.

Security:
A threat is a threat, no matter how small. Whatever you do, don't hide. Tackle the problem with help from AIS®. We can assess your existing security technologies and implement new security safeguards. Plus, we can teach your company how to protect itself from the ever-changing security issues of an increasingly complex digital economy. Soon, you'll feel more confident in yourself and your business.

You and your customers don't just exist in a physical world. You exist in a digital one, where trust is everything. That's why AIS® is committed to providing you with the most innovative security and privacy solutions. AIS® is ready to respond with real-world expertise and solutions.

Real-world security breaches can happen every day — to big companies as well as your family computer. As more and more sensitive data traverses across both trusted and untrusted networks, you need security practices you can rely on. For your front line of defense, turn to AIS®.

Hardware Repair & Support:
Acer, Apple, APC, ATI, Boca, Compaq, Canon, Colorado, Cubix, Dell, Digi, Epson, Fujitsu, Gateway, Genicom, Hayes, HP, IBM, Intel, Iomega, Juko, Kingston, Lexmark, Logitech, Maxstor, Microtek, Mitsubishi, Netopia, Okidata, Panasonic, QMS, Quantum, Real Media, Seagate Summa, Sony, Tape Drives, TI Toshiba Tripp Lite, UDS, Veritas, Wyse, Xerox

Networking & Internet Support:
10/100/1000 BaseT, 3Com, Apple, Cisco, Citrix, DSL/T1/T3, E-Commerce, Ethernet, Exchange, Flash, Front Page, Group Wise, HP, Linux, Microsoft, MS Backoffice, MS Internet, Nortel, Novell, SCO, Unix, Windows NT/2000/XP, Wireless

Software Support:
Access, Accountmate, ACCPAC Plus, Adobe, Apple, Autocad, BTrieve, Clipper, dBase Excel, FoxPro, Generic CAD, Graphic Pro, Great Plains, Juris, Lotus Notes, MACAFEE, Macola, MAS 90/200/500, MAPICS, Microsoft, MS Mail, NOVELL, Office-MS, Office-WP, Open Systems, Oracle, Pagemaker, Peachtree, Platinum, Powerpoint, Q&A, QuattroPro, RealWord, SBT, SQL, Solomon, Symantic, Timeslips, Telemagic, WIND-2, Windows (all versions), Word, WordPerfect


Phone Support:
Contact our support team at 787.780.1796.

 

Other type of Support:

Internet  Support  |  LAN Support    

 

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